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Complaints


Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact

Mrs Karlyn McGowan Practice/Complaints Manager on 0141 451 2830 who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from practice reception.

Complaints Procedure (this link will open in a new window - popups must be allowed)



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